Mastering Social Media Customer Care:
Strategies from Million & Billion Dollar Brands

Join Us for an Exclusive SmarterQueue MasterClass with Brooke Sellas, Social Media Customer Care Expert and Award-Winning CEO.

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Brooke Sellas, the visionary behind B Squared Media and author of  Conversations That Connect, is offering an exclusive opportunity to dive deep into her proven strategies for mastering social media customer care.

 

Drawing on real-world examples from top brands, Brooke will guide entrepreneurs, coaches, and small business owners in leveraging social conversations to boost both customer retention and acquisition.

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🌟 What You'll Learn:

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✅ Turning Conversations into Conversions: Unlock strategies to transform social media conversations into opportunities for growth by turning followers and interactions into lifelong customers.

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✅ The C.A.R.E. Method: Discover Brooke’s C.A.R.E. framework for creating meaningful customer interactions that resolve issues quickly and turn negative experiences into positive ones.

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✅ Engaging with Impact: Understand how to authentically engage with your audience on social media, building loyalty and trust while enhancing your brand’s reputation.

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✅ Crisis Management: Learn how to expertly handle customer concerns and complaints, preventing small issues from escalating into larger problems.

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Who Should Attend?

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This MasterClass is designed for entrepreneurs, business coaches, consultants, and small business owners who want to elevate their social media presence, build stronger relationships with customers, and gain a competitive edge through world-class customer care.

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🎟️ Don’t miss out! Enter your details now to secure your spot in this high-demand MasterClass. Spaces are limited, so act fast!